Privacy Policy

At Alypne Labs ("Company", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Juno website and Chrome extension ("Juno", "Service").

By using Juno, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide

We collect personal information you provide when signing up, contacting support, or interacting with Juno. This may include:

• Name
• Email address
• Practice information
• Tasks submitted through Juno

b. Automatically Collected Information

We use tools such as cookies, local storage, and Firebase Analytics to collect:

• Log data (browser type, device, timestamps)
• Usage patterns
• Interaction with Juno's Chrome extension and web app

2. How We Use Your Information

We use your information to:

• Operate, maintain, and improve Juno
• Fulfill tasks you initiate via the Juno assistant
• Respond to inquiries and provide support
• Monitor and analyze product usage
• Communicate updates and billing information

3. Task Data and PHI

Juno is designed to support administrative tasks in therapy practices, including those involving sensitive data.

Protected Health Information (PHI):

We will only store or access PHI if you have executed a Business Associate Agreement (BAA) with us. Without a signed BAA, you should not submit PHI via Juno.

Wizard-of-Oz v1 Design:

As of the current version (V1), task execution may be performed by human assistants via our internal Task Management System (TMS). All assistants are contractually bound to confidentiality and trained on HIPAA-compliant handling of administrative data.

4. How We Share Information

We do not sell your personal data. We only share your information:

• With human assistants working on your tasks under strict confidentiality
• With service providers (e.g., Firebase) that help us operate our services
• As required by law, legal process, or governmental request

5. Data Security

We implement appropriate technical and organizational measures to safeguard your data, including:

• End-to-end encryption for sensitive communication
• Secure authentication via Firebase
• Restricted access controls
• Regular risk assessments

While we are HIPAA-compliant, we are not currently SOC 2 or HITRUST certified.

6. Your Choices and Rights

You may:

• Access, update, or delete your account information
• Withdraw consent for us to process your data
• Request a copy of your stored data

To do so, contact us at info@alpynelabs.com.

7. Data Retention

We retain your data as long as your account is active or as needed to:

• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

8. Third-Party Services

Juno uses Firebase (Authentication, Firestore, Hosting, and Cloud Functions) as its backend infrastructure. These services may collect and process data per their own privacy policies.

9. Children's Privacy

Juno is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy. You'll be notified of any material changes via email or in-app notifications at least 30 days before changes take effect.

11. Contact Us

For any questions or concerns, contact:
📧 info@alpynelabs.com
📍 King County, Washington, United States